What is your experience of hospital eye care services?

Posted: Thursday 03 October 2019

Patients are being encouraged to share their recent experiences of hospital eye services in order to streamline services and enable more timely treatment. 

As part of NHS England and Improvement EyesWise programme, the 100 Voices campaign encourages patients, carers, and members of staff (including Eye Clinic Liaison Officers) to share their recent experiences of hospital eye services.

EyesWise, led by the NHS Elective Care Transformation Programme in collaboration with Getting It Right First Time and the Royal College of Ophthalmologists, encourages new ways of working to save sight and improve lives.

Hearing people’s stories will enable commissioners to have insight into what is going well in the ophthalmology services they plan and pay for, and where there are still issues that still need to be addressed.

It will enable providers to address specific issues in their service, if any, and give those who are making real progress the chance to celebrate their success.

It gives eye care patients and carers the opportunity to be heard and potentially to get involved with and shape their local ophthalmology service. 

The programme will feed back to us on progress on the campaign and the impact it has on service redesign.

If you think NHS England has something to learn from your recent experience, you can get in touch to let them know. You can write about your experience, or upload a video or recording of yourself talking about it, before the consultation closes on 30 November 2019.

If you are interested, please contact the 100 Voices team on 0113 824 8672  or at england.eyeswise@nhs.net saying that you want to be part of 100 Voices and giving your name