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Accessibility and our website

Our policies

As a society dedicated to Beating Macular Disease and supporting people with sight loss, we take the accessibility of our website very seriously.

Complaints procedure

Our policies

The Macular Society tries to deliver the best experience and communicate with all service users, members and supporters in a way that is welcomed by everyone. We understand, however, that sometimes we don’t get this right or meet the high standards you expect from us.

Corporate partnerships policy

Our policies

1. Our fundraising commitment

We aim to achieve excellence in fundraising, ensuring that all our activities are transparent, fair, honest, and legal. This is reflected in our supporter promise, a copy of which is available on our website: Our supporter promise

Equality, diversity and inclusion policy

Our policies

Our Goal

We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. We recognise this and we are committed that what we do and how we do it is inclusive – for everyone.

Privacy policy

Our policies

The Macular Society is committed to protecting your personal information and being transparent about what information we hold. This policy is designed to give you a clear explanation about how we collect and use the personal information you provide to us and ensure that we are honest and clear about your privacy and personal information at all times.

Protecting vulnerable people policy

Our policies

Safeguarding adults policy

Our policies

The Macular Society is committed to safeguarding in line with national legislation and relevant national and local guidelines and best practice. The safeguarding policies and procedures are reviewed on a yearly basis and whenever there are changes in relevant legislation and/or government guidance as required by the Local Safeguarding Board, or as a result of any other significant change or event.

Safeguarding children policy

Safeguarding adults policy

The Macular Society is committed to safeguarding in line with national legislation and relevant national and local guidelines and best practice. The safeguarding policies and procedures are reviewed on a yearly basis and whenever there are changes in relevant legislation and/or government guidance as required by the Local Safeguarding Board, or as a result of any other significant change or event.

Website terms of use

Our policies

Please read these terms of use carefully before using our site.

Environmental statement

Our policies

The Macular Society’s aim is to deliver the overall objectives of the organisation while also developing, maintaining and delivering an environmental and social responsibility impact.